Our intuitive tool enables employees to understand and identify potential conflicts and also provides a platform for disclosure for your organization to resolve or take swift action in response to potential conflicts. Whether it be a gift, a side gig, investment, participating on another organization’s board, it is critical that employees and your organization work together to prevent a negative outcome.

Our COI solution is cost-effective, easy to implement, automates the entire conflict management process from start to finish, and is easy to administer while allowing you to measure and track your responses.

Ensuring that employees understand and adhere to your organization’s ethical standard is the baseline for an effective ethics and compliance program and core training is key. Below are a few examples of training topics we recommend. We welcome the opportunity to collaborate with you to determine the cadence and content of your courses throughout the year. Here is a sample breakdown of how we structure training sessions:

Each training session is engaging, interactive, and tailored to your organization’s culture and policies. We incorporate real-life examples, case studies, group discussions, role-playing, and Q&A sessions to enhance understanding and retention

It is important to space out these training sessions to allow employees to absorb and apply the information effectively. After each session, we recommend providing resources for further reading and ongoing support to reinforce the concepts covered.

VITAL™ enables you to:

Offer workplace violence incident reporting to your employees, including an anonymous reporting option to ensure that employees can report to you without fear of reprisal.
Maintain and update your violent incident log, including a completely auditable reporting function that allows you to produce documentation to a regulator if requested. Through the reporting function you can redact PII.
Track and maintain mandated records of workplace violence incident investigations, including incident identification, evaluation, and correction.
Track and preserve your employee training certifications throughout the applicable retention period. Our auditable reporting function also allows you to provide needed documentation on the spot.

Complaint sources vary, including from individual customers, consumer organizations like the Better Business Bureau, and government agencies such as state attorneys general.

ComplaintTrax™ captures essential details of each complaint, categorizes them by urgency and topic, and streamlines task prioritization and assignment for team members. The system offers real-time updates and progress tracking, ensuring that every issue is thoroughly addressed and resolved in a systematic manner.

This structured approach improves response times, identifies recurring issues, and fosters proactive measures to enhance employee performance and service quality. Additionally, the platform’s comprehensive reporting and analytics tools reveal trends and highlight common pain points. Armed with these insights, teams can drive continuous improvements, increase customer satisfaction, and reduce the volume of future complaints.

ComplaintTrax™ integrating advanced complaint management capabilities equips organizations to navigate challenges effectively, protect their reputation, and maintain compliance with regulatory and ethical standards.

Ethics Suite is designed by compliance professionals for compliance professionals. We offer a smarter, more modern approach to addressing workplace misconduct, theft, and fraud. Our whistleblower hotline reporting platform can be accessed from anywhere and offers an anonymous reporting option. When your employees are empowered to speak up, you can stay one step ahead of costly issues that can tarnish your brand and reputation.

Step 1: Your employee reports concerns using the online anonymous reporting hotline system. Once the report is submitted, it is assigned a unique pin and you are notified by email.

Step 2: The report is added to your MyEthicsSuite platform. Here you can review and manage all employee reports, using a smartphone, tablet, or computer.

Step 3: As you work on the case, you can post follow-up questions, even if the reporter wishes to remain anonymous, upload corresponding documents, and notate the steps taken. Your reports and any actions taken remain secure in an easy, auditable, and defensible format.

Step 4: Once the investigation is concluded and you decide on any internal actions to be taken, you can mark the matter as resolved and the report remains in your MyEthicsSuite should you need to access it on a later date.

This tool enables users to report safety incidents, potential or actual job hazards, track responsive corrective actions, and assign specific tasks, ensuring that all findings and improvements are well-documented. Additionally, the tool facilitates timely response to new or changing hazards by integrating incident reporting and documentation of preventive actions, ultimately supporting compliance and safety transparency.

Our extensive reporting functions allow you to make any necessary disclosures to regulators from a completely auditable platform.

Services Include:

The ability to create custom groups for automated email distribution of relevant policies and procedures or training certifications.
Automated reminders sent to employees who don’t get it done the first time.
Reporting on completion rates, specific users, and other reporting tools.
Attestations are tracked and documented in the system, including the employees’ response details.
Interface with MyEthicsSuite to manage and document any remediation involving policy and procedure certification.
Connect with the Conflict of Interest disclosure & remediation portal directly through this system.
Ability to set reminders for periodic review of policies and procedures.
One platform with our MyEthicsSuite case management system so if an issue arises, you may seamlessly create a new case.
Quick and easy implementation process.